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Customer Reviews

Below are a sample of testimonials from our customers as filled out on their job completion surveys and/or letters they have sent to us.

 

"Friendly crew did good work in the attic. Before and after pictures were provided for viewing and helpful." (Regarding Attic Installation)

E.O - Eagan, MN

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"I had a very good experience with all facets of this process. Everything was completed promptly and with complete professionalism. We are so excited to have a new bathroom!" (Regarding Bathtub Liner Installation)

P.S - Lakeville, MN

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"I would recommend Window Concepts to anyone. I wish I would have replaced my window earlier. Very, very satisfied. I Love My Windows!!!!!! You are welcome to come & take pictures to show off my window."

R.Z - Cottage Grove, MN

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"We are very pleased and impressed with our overall experience. We would absolutely recommend your company to friends and family in the future. Thank you!!"

M.B - Forest Lake, MN

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"Polite - Perky & Cheerful, qualities not found in many businesses today. Joy talking with them." (Regarding Customer Service)

C.H - Blaine, MN

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"We are very pleased with our new windows. Our home looks great inside & out. We were nervous going into this as we have never made this big of a purchase before. Everyone we met/talked to was nice & helped walk us through the process. We look forward to contacting you when we are ready to have our roof re-done. Thank you!

S.B - Austin, MN

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"Very happy with the installation. Wife actually took a nap during it!" (Regarding Window Installation)

T.S - Lakeville, MN

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"Everyone that I have talked to have been very pleasant  and helpful. I would recommend this company to anyone. I will be replacing my front doors and my patio door through Window Concepts. I am very pleased."

T.S - Coon Rapids, MN

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"One of those projects you think would be easy enough on your own -but after seeing the detail you guys put in, I'm glad I called." (Regarding Attic Insulation)

P.R. - St. Paul, MN

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"Thanks for your help in modernizing the home. I think the windows will be a major selling point when it comes time to sell the house."

T.R. - St. Paul, MN

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"Thank you, the new door looks great! As the installers were putting in the door I had a neighbor call - it looks great he said!"

J.S. - Eagan, MN

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"Have used your company before- always happy with the product and staff."

M.B - Inver Grove Hts., MN

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" I will definitly have nothing but good things to say to anyone that asks. I will try to get referrals. Thanks I love my windows!!"

G.H. - Eagan, MN

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" Eric & Crew, You guys rock! Thank you so much for the outstanding job you did in replacing our bedroom window. The job required a great deal of custom work and looks great both inside and out. Thank you for your professionalism as well as leaving the job site very clean - swept and vacumed. We really appreciate you staying until after 10:30pm to finish the job. Thank you so much!"

P.E. - Long Lake, MN

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"Joann was my contact and she did an excellent job following up with me. I have never seen such diligent, hard workers. They were excellent! I will certainly be giving your name out. Many compliments on my house and color."

L.B. - Falcon Heights, MN

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"Ed- We would like to Thank you for doing such a wonderful job on the shower & being so kind to our mom. I saw that you & my mom got along great. You were very patient & kind to her. There needs to be more people like you who can do so well with elderly people. Great job!"

M.S. & Family - Sandstone, MN

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"I would like to commend one of your employees, Jonny Olson for his honesty and integrity. On January 28, I had an appointment for an estimate for additional insulation in my attic. My house is 22 years old and I figured that I probably didn't have enough for the cold Minnesota winter.

After Jonny inspected the attic, he said"You have a boatload of insulation up there, and the installers did a great job in the vent area." He also said that in all his years of doing this, my house was one of only a few that had enough insulation.

Bottom line, I didn't need more insulation and he didn't try to sell me something that I didn't need. Being a single woman, I come across many unscrupulous salesmen who will say anything to make a sale.

Window Concepts is fortunate to have someone like Jonny on the sales team because he represents your company in such a positive light. I can tell you, that even though I didn't purchase anything, I will be talking to my neighbors about my positive experience with Window Concepts. Word-of-mouth referrals go a long way in my neighborhood.

Please give Jonny the recognition he deserves!"

Eagan, MN

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"Very happy with all aspects of my window purchase and installation. Will be getting more in the near future. Thanks"

P.V. - Glencoe, MN

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"Answered all questions w/o hesitation. Polite. Drew and Robert were respectful and outgoing which was great."

M.Z. - St. Paul, MN

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Brian is "Tops" for quality and installation! Couldn't be happier! Great!! Nancy is great"

S.N. - Inver Grove Heights,MN

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"The guys were great!! Very easy to deal with and did a wonderful job!! Thank you!!"

A.O. - Lakeville, MN

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"This is our second time using Window Concepts and Jeff. I love the job & felt taken care of /respected. I can't say enough positive comments about the wonderful job Jeff & his team did."

J.B - Minneapolis, MN

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"Insulation attic - didn't take long - pleasantly surprised how quiet the blow is"

C.B. - Bloomington, MN

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To the guys that put our windows in at (address) you did a beautiful job. You clean up your mess didn't have to keep a eye on you. I would say you're great. I'll tell our friends about you. Rain or snow you guys were there. Thank you"

N.S. - St. Paul, MN

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"Toby answered my questions completely - I appreciated that."

A.W. - St. Paul, MN

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"Looks awesome - very informative plumber on the material & how to clean it."

C. B. - Coon Rapids, MN

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"Personable people help feel at ease when here and answered questions. No "Rush Rush" feel."

J.C. - Richfield, MN

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"Have dealt with Window Concepts several times now, btwn 2 houses and have always been very pleased with all aspects."

L.B. - Columbia Heights, MN

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"You have installed windows before and we're very satisfied and wanted you back. We are a very satisfied customer."

E.H. - Mendota Heights, MN

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"Customer service was excellent at rescheduling and answering any questions. The crew was very friendly, knowledgable, did an excellent job w/clean up, overall I would highly recommend them."

L.S. - Robbinsdale, MN

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"Windows arrived and installed ahead of schedule"

R.D. - Prior Lake, MN

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"Doors look great. Good craftsmanship and value."

B.G. - Minneapolis, MN

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"I was impressed that the installers were taking their time to do a quality job instead of just getting the work done as it had been scheduled. That gave me a sense of security."

B.B. - Chanhassen, MN

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"Hassan was friendly, engaging and professional. Customer service personel was always friendly, pleasant and knowledgable."

- White Bear Lake, MN

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"I am very satisfied with the product, installation and customer service. I would recommend Window Concepts."

D.N. - Shoreview, MN

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"Much better than what I had. Window came in a month sooner than expected. Glad to have it done."

R.A. - Minneapolis, MN

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"Sales rep and installer (Brian) were both excellent representatives for your company. Thank you."

- Bloomington, MN

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"I would definitely recommend Window Concepts. Excellent product, pleasant staff. The installers were great."

R.B. - Mendota Heights, MN

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"Erik did a fabulous job! & Max too! Thank you!"

B.A. - Eden Prairie, MN

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"We are very happy with Window Concepts and wish we knew about you sooner. We're giving thanks to God for good work from good men."

W.B. - White Bear Lake, MN

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"Our sales rep was very helpful and knowledgable!! Matt was great!! Everything was right on time as promised!! Scott was so professional and very nice. I am so glad he was our installer. He explained everything and more to me. I really appreciated that!! Thanks, Scott!!"

R.F. - Fridley, MN

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"We purchased 6 huge windows 2 years ago. After seeing the difference they made during the winter we decided to replace 11 more. We are very impressed with Window Concepts."

J.S. - Waseca, MN

 

 

 

 

 

 

 

 

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